Meet The Team

Team photo

I take customer service very seriously. So does my staff. Together, we are committed to providing exceptional customer service to all of our clients.

If you need to schedule an appointment or request any other service, please contact Shannon Navarro for an appointment for an individual consultation or for a retirement plan consultation appointment.

Shannon Navarro

Shannon Navarro

Operations Manager
Office 504-620-4790

Shannon joined our team as a Financial Representative Assistant in June of 2008 and has an extensive background in client service. Her duties include providing all service needs and scheduling for individual clientele account reviews and coordinating all 401k activity.

Shannon and  her husband Rolland have one child, Paige. During her spare time she enjoys spending time with family and friends in the outdoors. Boating, camping, and fishing are several of her hobbies.

Dylan Hoon

Dylan Hoon

Associate Financial Representative
Office 504-620-4807

Dylan joined our team in September 2011. He graduated with his Bachelor’s in Economics from Loyola University New Orleans. Dylan had previously worked with American Portfolio Financial Company in New York doing assistant brokerage services. Dylan holds a Series 7 and a 66 license. His responsibilities include analysis, fund monitoring, enrollments and client communications.

Dylan lives in New Orleans and enjoys music and football.

Cristin D. Hand

Cristin D. Hand

Director of Business Development
Office 504-620-4485

Cristin D. Hand joined Emmett Dupas and his team as Director of Business Development in 2017 and has been with Northwestern Mutual since August 2012. She previously worked as an Institutional Equity Trader at Pritchard Capital Partners from 2006-2012. Cristin attended Louisiana State University where she received a Bachelor of Science degree in Business Management, then went on to earn a Master of Business Administration from the University of New Orleans. She holds Series 7, 55, 63 and 65 licenses as well as a Louisiana Life, Health and Accident License.

Cristin is responsible for planning, implementing and directing new client on-boarding, new client relations and all client events.

Mojdeh Efatian

Mojdeh Efatian

Client Relations Manager
Office 504-620-4754

Mojdeh (MJ) joined our team in 2019 and has been with Northwestern Mutual since October 2018. MJ graduated with a Bachelor of Arts degree in International Relations from Louisiana State University.  She is currently working towards a graduate degree from Tulane University.  MJ has a background in training and recruiting.  Her duties include prospecting, enrollment meetings and client servicing. 

MJ enjoys trying new restaurants in the city, living an active lifestyle, attending concerts and sporting events as well as traveling.


Emmett G. Dupas III
Wealth Management Advisor

Bienville Capital Group


To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck